Privacy Policy

1. Data controller

CHN AMBALAJ, operating under the trade name FoodPackSupply, Türkiye. Contact: sales@foodpacksupply.com, WhatsApp +90 530 386 59 53.

2. Data we collect

Contact and company details you submit in quote, sample, call-back or contact forms: name, company, email, phone/WhatsApp, country, shipping address, products of interest and your message.

The page from which you sent a form, the date and time, and your language.

Technical data needed to deliver the website securely (e.g. IP address in server logs).

3. Purposes and legal bases

Responding to your enquiry, preparing quotes and sending samples: steps prior to entering a contract (GDPR Art. 6(1)(b); KVKK Art. 5/2-c) and your explicit consent given in the form (GDPR Art. 6(1)(a); KVKK Art. 5/1).

Operating and securing the website: our legitimate interest (GDPR Art. 6(1)(f); KVKK Art. 5/2-f).

Complying with legal obligations such as commercial and tax records (GDPR Art. 6(1)(c); KVKK Art. 5/2-ç).

4. Recipients and transfers

Your data is stored with our hosting and database providers, who act as processors under contract. Some providers may store data outside Türkiye or the EEA; in such cases transfers rely on adequacy decisions, standard contractual clauses or, where required by KVKK Art. 9, your explicit consent.

We do not sell personal data.

5. Retention

Enquiries that do not lead to business are deleted within 2 years. Customer and transaction records are kept for as long as required by commercial and tax law (generally 10 years in Türkiye).

6. Your rights

You may request access, rectification, erasure, restriction, data portability, object to processing, and withdraw consent at any time without affecting past processing (GDPR Art. 15–22; KVKK Art. 11).

Send requests to sales@foodpacksupply.com. You may also complain to your local data protection authority, the UK ICO, or the Turkish Personal Data Protection Authority (KVKK).

7. Cookies

See our Cookie Policy for details and to change your cookie choices.